Customer Intake

Fill what you can. Skip anything that does not apply. The final review only shows answered items.

Choose Call Type

Concern / Repair

Use this side when the customer has a problem, noise, vibration, warning light, or diagnostic concern.

Modification / Upgrade

Use this side when the customer wants to change the look, stance, height, ride, lighting, or capability.

FAQ / Shop Info

Quick-click answers and scripts for common customer questions.

Search FAQ

Review / Email

This output skips blanks so the shop only sees what Megan collected.

Final Follow-Up Info

Priority / Status Normal follow-up ASAP - customer is waiting on answer Vehicle down / tow-in question Possible safety concern Customer is price shopping Customer wants appointment Photos / Video Status Asked customer to text photos Customer already sent photos Asked customer to send video of concern No photos requested Who should follow up? Additional Notes Clear Intake

Output